Welcome to Cruise Liner! These Terms and Conditions govern your use of our website (https://cruisesliner.com/) and services. By booking an excursion with us, you agree to comply with and be bound by these terms. If you do not agree to these terms, please refrain from using our website or booking our services.
1. General Information
Cruise Liner provides offshore excursion booking services for cruise passengers, offering various activities such as sightseeing tours, water sports, adventure activities, cultural experiences, and wildlife tours.
Email: support@cruisesliner.com2. Booking and Payment
Booking Process: All bookings must be made in advance through our website or by contacting our customer service team. To confirm a booking, payment must be received in full at the time of booking, unless otherwise stated.
Pricing: Prices are listed on our website and are subject to change. The price you are charged will be the price at the time of booking. All prices are in USD.
Payment Methods: We accept all major credit and debit cards and other secure payment options available on our website. Payments must be processed before your booking is confirmed.
Booking Confirmation: Once your booking and payment are confirmed, you will receive a confirmation email with your booking details. This email serves as your booking voucher.
3. Cancellations and Refunds
Customer Cancellations: If you need to cancel your booking, please refer to our Refund Policy for details on eligible refunds. Cancellations made less than 48 hours before the excursion will not be refunded, but rescheduling options may be available.
Cruise Liner Cancellations: If we must cancel your excursion due to circumstances beyond our control (e.g., weather, mechanical failure, or safety concerns), you will be offered a full refund or the opportunity to reschedule.
No-Show Policy: If you fail to attend the excursion at the designated meeting point and time, you will not be entitled to a refund.
4. Excursion Participation
Eligibility: You must meet the minimum age and physical requirements for the excursion. Specific requirements (e.g., age, fitness level, medical conditions) will be provided on the activity description page on our website.
Health and Safety: For safety reasons, you are required to follow all instructions provided by our guides and staff during the excursion. Failure to follow safety instructions or engage in dangerous behavior may result in removal from the excursion without refund.
Alcohol and Drugs: Consumption of alcohol or drugs during an excursion may lead to disqualification from participation, and no refund will be given.
5. Liability and Responsibility
Limitation of Liability: Cruise Liner is not liable for any personal injury, loss, damage, or theft that occurs during an excursion, except where required by law. You participate in excursions at your own risk.
Insurance: We recommend that you obtain personal travel insurance to cover any potential risks, including cancellation, medical emergencies, and accidents.
Damage to Equipment or Property: Damage to Equipment or Property: You are responsible for any damage caused to equipment, property, or vehicles during the excursion. You agree to reimburse Cruise Liner for any costs associated with such damage.
6. Changes to Terms and Conditions
Cruise Liner reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. It is your responsibility to review these terms periodically.
7. Intellectual Property
All content on our website, including but not limited to text, images, logos, and graphics, is the intellectual property of Cruise Liner or its licensors. You may not use, reproduce, or distribute this content without our prior written consent.
8. Privacy and Data Protection
Your use of our website and services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you agree to the practices described in the Privacy Policy.
9. Dispute Resolution
If any dispute arises regarding these Terms and Conditions or the services provided by Cruise Liner, we will work to resolve it amicably. If we are unable to reach a resolution, the dispute will be subject to the laws and regulations of Florida, and any legal action must be taken within 90 days from the date the dispute arises.
10. Contact Information
If you have any questions about these Terms and Conditions, or if you need assistance with booking or other inquiries, please contact us:
Cruise LinerBy booking an excursion with Cruise Liner, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
+1-833-666-3222